Graff New York, Madison Avenue - New York, New York

Andy Hsu

Joseph helped me and my fiancé pick the perfect engagement ring. He was super helpful and communicative throughout the entire process. We both absolutely love the ring. Can't recommend Joseph and Graff enough!

Henry Shin

Graff has an excellent collection of beautiful jewelry designs, and I recently bought a diamond engagement ring with the help of Wenwen, who gave awesome assistance in finding the perfect piece. She was genuine, caring, and her service was exceptional. We also really appreciated the thoughtful gifts of chocolates, mooncakes, and other treats afterward.

If you're looking for a meaningful and sentimental piece of jewelry, I highly recommend Wenwen at this Graff location. Besides the engagement ring, I’ve also bought other rings for myself and my fiancé, and I’m already eyeing more pieces. Their distinctive and elegant designs fit my taste perfectly, and I’ll definitely be back to have Wenwen help us again.

Yuan Chang

I wholeheartedly recommend Wenwen at Graff madison. We recently purchased our engagement ring and wedding bands from her, and I couldn't be happier with the experience. Wenwen was incredibly helpful, genuine, and knowledgeable. She took the time to understand my preference, super patient with me as I explored different styles and options. She went above and beyond to help me find the perfect piece for my engagement ring! Her expertise and personality made the entire process stress-free and enjoyable. Highly highly recommend Wenwen to anyone looking for exquisite jewelry and exceptional customer service!!

Jenny Jiang

I got my wedding band from Graff and I couldn't recommend Wenwen more for engagement shopping! She was warm, patient, and super helpful. She went above and beyond in our ring search, and in particular accommodated some our last minute scheduling changes and helped arrange visits to a Graff store at a different location. Wenwen is the sweetest and made our engagement shopping experience very smooth and enjoyable!

Monica Kistler

My now fiancé and I got our engagement ring from here recently, and the experience was amazing. From the time I booked my appointment until now the experience still goes on as Tony, who helped us, checks in with me still --his customer service is top notch. The assortment of rings Tony had waiting for me were exactly what I described and all were beautiful. Of course we found the one we wanted and I now get to wear this gorgeous ring from Graff! We plan on going back to Tony for our wedding bands. I highly recommend this store and Tony!

Isabella Perez-Santalla

We worked with WenWen and it was truly the best experience we had. She was lovely and so supportive on finding the right ring. The stores environment was so welcoming and the staff was so nice! Coming in made my whole day!

Stephanie

The worst location of Graff I have ever been. My partner and I went there for wedding bands shopping. We were not quite into the wedding bands the sales lady showed us and asked if she had other recommendations. She then said to us “maybe the time is not right”. I am still in shock. There’s no way a wedding band sales person telling us it’s not the right time. She’s a Asian lady and make sure you stay away from her!

Claire J

Make an appointment before you visit! Tatyana made everything easy and smooth, made my life easier and brighter! Made it delivered to home and it came on Christmas Eve❤️🎁