Susan Graf Ltd. - Healdsburg, California

laura wegs

Susan started in Bern, Switzerland and I was pleased to see she moved to California so I can follow her. She has the best taste and her products are not made in China. Only the best at Susan‘s boutique

Dr. Tracy Thomas

Hi Susan-

I met you today buying the Silver Tory Burch sandals at your lovely store.

It was fabulous to meet you today and immediately feel so at home in your boutique. I wanted to share with you how happy I am to become a customer of yours.

Your store is as lovely as you are. Such warmth, style and sophistication all rolled into one experience. I can see that it's your presence that really makes things high level, simple and easy to experience all the beautiful things you offer and walk out feeling transformed and excited to wear them and enjoy them.

I am so grateful that your store made it through the pandemic and that you're carrying on making the Healdsburg community, the tourists and us nearby locals look fabulous.

I look forward to many purchases in the future and enjoying what I've just bought in your store and experiencing more of the wonderful world of Susan Graf.

Thanks,

Dr. Tracy Thomas

Ella Shook

Awful service. The retailer was extremely rude and unprofessional. While looking around, she was staring at us and then said that we “make her think something is going to happen” implying we were going to steal. Don’t come here.

Oneka Singh

Friend and I went shopping and were accused of stealing because we were spending a lot of time deciding what to buy. We were approached by the retailer and told we were “slinking around” and that “we should leave”. Super unprofessional and very rude.

Brittany Cole

My friends and I were on a day trip to some wineries and my wedge sandal broke in the car on the way up. In a hurry, I stopped into Susan Graf and assumed I’d be purchasing some Tory Burch sandals. However, the shop owner (I believe) pointed me to some slip on shoes at the back of the store that had a variety of colors. I ended up picking out the blue Blowfish Malibu shoes and they ended looking so much better with my outfit (and were a 1000x) more comfortable than my original shoes. Not only did I save a $100+ on shoes, I got some very cute day shoes and was treated so well! When I decide to purchase Tory Burch shoes or sunglasses, I will go out of my way to come to Susan Graf to do so!

tory davis

Wonderful customer service. Great jeans!

Emily Thompson

I went in to purchase a hat for a future trip. I was immediately and repeatedly told the hats I was looking at weren't even in season. She refused to tell me the prices even though they were on display. I didn't want to look at anything else. Poor customer service.

Barbara Gross

The store carries amazing lines of clothing that you would have to go to many different places to find. I love the high style and European looks. A gem of a shopping place and experience.