QeRetail - Woodland Hills, California

Kris Brown

Great to work with - highly recommend
I am really happy with my new site design. QeRetail gave some great ideas and were great to work with. They were very responsive, completed the work quickly and made all the updates I requested. Thank you to Zoe, Nasera and the team.

Alison Hall

The women I work with at QRetail have been really wonderful. They are creative and experts in their field. I also found them really easy to work with. I needed a refresh on my website and they did an awesome job- so awesome, I decided to work with them all year on updates and anything i needed for e-commerce.

Michelle Hall-Jones

CAUTION: ⚠️ As a business owner of 30 years, I wanted to take the time to caution other business owners of the misleading business practices that QeRetail are exercising on their website and via email. I was approached to get a "free mockup" of my website, which I accepted from their agent Stephanie Smith at their California Head Office.

Once I accepted I was then handed over to a Max Ysay & Stacy Jones, and this is when the issues started as they are agents based in India and not California. The communication was difficult and when I expressed that I was not happy and wanted a refund as the initial paid mockup was below standard - they had promised a "Premium Design Service".

I have spent the last 10 days trying to get a refund, only to be told that they do not refund in full only 50% - yet they do not have a refund policy visible on their website.

I have tried all forms of expressing my disappointment and requesting a refund, only to have them ignore my phone calls, emails and WhatsApp - they received $1049 for a free mockup which was sub standard and are now just stealing the funds by not returning any form of correspondence.

I caution all business owners to not deal with this company as you will have your money taken when you express that you are not happy with the quality of work and communication .

Cody Ovnicek

I have had QeRetail do design updates and maintenance for by BigCommerce store for about 10 years and they always do a very professional job and in a reasonable amount of time. Pretty much anything I request they are able to do. Great partner to have to handle the more technical side of our e-commerce store.

Jero Averza

Horrible, horrible company. Installed my website using an ilegally downloaded theme on Shopify, got my account suspended (and my website offline) and then wanted to charge me over 1k to make it right. Run away!

Barbara Schechter

Very happy. They converted my website to a new storefront theme and it was quick, accurate and flawless. Very customer service-oriented and very technical capable. I enjoyed working with them and felt I got alot of value for the cost. I will use them again. I had Peter and Pritam on my team. They were quite wonderful to work with. Highly recommend.

Resin Art NZ Team

Stacy ensured smooth communication and completed the job within a week. She was patient and resolved minor issues quickly, usually within 1-2 days. We are satisfied with their service and will continue to update our email campaign with their assistance in the future.

ev Ak

They seem very enthusiastic before taking on the project, Then they proceed slowly, They charge high prices for other things you need, I can say that their ecommerce website design knowledge is very good.If they could give better prices for future jobs, I could work continuously !!!